Privacy Policy

Last updated: 1st January 2026

Introduction

This Privacy Policy explains how nexarionza.top SARL ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website nexarionza.top or use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.

Data Controller Information

The data controller for your personal information is:

  • Company: nexarionza.top SARL
  • Registration Number: RCSB739125
  • VAT Number: LU91824638
  • Address: Avenue de la Liberté 42, 4891 Esch-sur-Alzette, Luxembourg
  • Email: [email protected]
  • Phone: +352 27104295

Data We Collect

We collect and process the following types of personal data when you interact with our website and services:

Information You Provide Directly

When you contact us or use our services, the data we collect may include:

  • Name and contact details (email address, phone number)
  • Company information and business details
  • Messages and correspondence you send to us
  • Service preferences and requirements

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referring website and search terms used
  • Device information and operating system

How We Use Your Information

We use the personal data we collect for the following purposes, based on legitimate business interests and legal obligations:

  • To provide and deliver our pricing consultation services
  • To respond to your inquiries and communicate with you
  • To improve our website and services based on user feedback
  • To comply with legal and regulatory requirements
  • To protect our business interests and prevent fraud

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Legitimate Interests: To operate our business and provide services
  • Contract Performance: To fulfil our contractual obligations
  • Consent: Where you have given explicit consent for specific processing activities
  • Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

  • With service providers who help us operate our business (under strict confidentiality agreements)
  • When required by law or to protect our legal rights
  • In connection with a business transfer or acquisition (with appropriate safeguards)

International Data Transfers

As we are based in Luxembourg (EU), your data is primarily processed within the European Economic Area. Any transfers to third countries are conducted with appropriate safeguards in accordance with GDPR requirements.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Specific retention periods include:

  • Contact inquiries: 3 years from last contact
  • Client information: 7 years after contract completion for legal compliance
  • Website analytics data: 26 months (Google Analytics default)
  • Marketing data: Until consent is withdrawn or 3 years of inactivity

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data in certain circumstances
  • Restriction: Request limitation of processing in specific situations
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for consent-based processing

To exercise any of these rights, please contact us at [email protected] or +352 27104295.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

Third-Party Services

Our website may use third-party services such as Google Analytics and Google Ads. These services have their own privacy policies, and we encourage you to review them. We ensure that any third-party processors comply with GDPR requirements and provide adequate protection for your data.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "last updated" date.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority. In Luxembourg, this is the Commission Nationale pour la Protection des Données (CNPD).